Payment is expected when services are rendered. Estimates are gladly provided upon request. We accept debit cards, credit cards (Visa, MasterCard, Discover, American Express), checks (with driver’s license), and cash. All cards must be signed by the owner of the card.

Although we do not bill for services, we are aware being a pet parent can be expensive, and we have options to help. We believe Care Credit is the best option. If you are declined for Care Credit and can provide proof to our office, at management’s discretion, we may be able to provide a payment arrangement through Vet Billing.

Care Credit: This option may be used for any medical bill where accepted, from your routine veterinary visit to your own personal medical expenses. As we also house a large resort, this card may be used for your boarding, daycare, retail, and grooming needs! It takes just 5 minutes to complete an application and will allow you to break down your payment into 6 monthly installments, at $0 interest during that period. Care Credit is a private credit card company that requires a hard credit check. You can either apply at our hospital, or online at: www.carecredit.com/go/RBN274.

Scratchpay: This option may be used for any medical bill where accepted, from your routine veterinary visit to your own personal medical expenses. As we also house a large resort, this card may be used for your boarding, daycare, retail, and grooming needs! It takes just 5 minutes to complete an application and will allow you to break down your payment into 5 biweekly installments at 0% interest during that period, or a 1yr-2yr monthly plan at varying interest. Scratchpay isn’t a credit card, so checking & accepting your plan option will not affect your credit score. You can apply online at www.scratchpay.com.

Vet Billing: This option allows clients to make biweekly payments towards their unexpected emergency veterinary bill. Payment plans can extend up to 6 months and include automatic deductions from a credit card, checking, or savings account. An initial deposit of half of the bill and a soft credit check is required. The plan itself is interest-free, but entails a $25 enrollment fee, as well as low $3.00 service fees for each payment processed. Visit www.vetbilling.com for more information or call our office to speak with a client care representative.